Privacy Policy

Effective date: October 16, 2026. This policy explains how Pionarch LLC collects, uses, and shares information when you use our website.

Information you give us

When you use our contact form, we collect your name, contact details, and message. Your request goes to our team by email so we can respond. HubSpot forms also send what you type to our customer relationship management system. Akismet receives form submissions, your IP address, and browser details to check for spam. We do not offer chat on the website.

The shop keeps your shopping cart and order details while you shop. Card payments are processed by Stripe or the shop checkout. We do not store full card numbers.

Information collected automatically

• We collect your IP address, browser and device type, pages visited, and time on the site.
• Our analytics tools measure visits, page views, how you find the site, and how you use it. Some tools use cookies and similar browser storage to remember identifiers and visit information.
• Microsoft Clarity and Contentsquare record how you scroll, click, and move through pages so we can improve the website. Typed text is masked.
• Our hosting, security, font, and icon providers receive request information such as your IP address when your browser connects to their services.

Advertising and sharing

We share information with website hosting and security providers, analytics providers, advertising providers, form and customer relationship management providers, spam filtering services, and embedded content providers. These tools support the website, process requests, measure website use, and measure or deliver advertising. The tools and their purposes are listed below.

We do not sell your personal information. We do share information for targeted advertising. Meta Pixel and Google Ads measure whether ads lead to visits or requests and help show our ads to people who visited this site. HubSpot tracking records pages you visit and links them to contact details you later give us so we can follow up and measure our marketing.

Yes, third parties may collect personal information about your online activities over time and across different websites when you use this website.

Cookies and your choices

Analytics and advertising tools stay off until you click "Accept all" on the cookie banner or scroll the page while the banner is showing. Scrolling while the banner is showing counts as accepting these tools. Use the "Cookie settings" link at the bottom of any page to switch analytics or advertising cookies off, or back on, at any time.

Our website does not respond to browser Do Not Track signals. We do honor Global Privacy Control signals. You can also use "Cookie settings" at the bottom of any page to turn analytics or advertising cookies off or back on.

Some pages include embedded videos, maps, social media posts, or reviews. This content loads from its provider when the page loads. The provider receives information such as your IP address and may set its own cookies. These embedded tools operate separately from the optional analytics and advertising controls.

Our cookie banner remembers your cookie choices. If you allow analytics, your browser may send this website a list of the names of cookies and similar storage it holds for this site, at most once a day. It does not send their contents. The list is not stored with anything that identifies you and is used only to keep our Cookie Policy accurate.

Tools used on this website

Review, correct, or delete your contact information

Email us at lidia@pionarch.com or call (978) 887-2900 to review, correct, or delete the contact information you gave us.

Children

Our website is not directed to children under 13.

Changes to this policy

When we change this policy, we post the updated policy on this page with a new effective date.

Contact us

Pionarch LLC
Email: lidia@pionarch.com
Phone: (978) 887-2900